Bath & Spa Parts Online Help Center

Pool & Spa Knowledge Base

Find replacement parts, troubleshoot common pool and spa problems, access manuals and technical documents, and review important water and hot tub safety information. Start with what you need help with below.

No Knowledge Base resources matched that search. Try a shorter term such as pump, heater, Balboa, error code, color code, filter, manual, or water safety.

Start With What You Need

Our current Knowledge Base is organized around four practical ways customers use the site.

Find My Part
Part Identification

Find My Part

Start here when you need a replacement part but are not sure exactly what to order. Use our dedicated finders, part-number searches, cross references, and identification resources.

  • Pump, circuit board, heater, filter, and temperature sensor finders
  • Replacement and discontinued-part identification
  • Part-number, model, and cross-reference help
Find My Part →
Troubleshooting
Problems & Diagnostics

Troubleshooting

Work through common hot tub and spa problems using troubleshooting articles, diagnostic references, error-code information, component guides, and repair resources.

  • Error codes, diagnostic messages, and common spa problems
  • Heaters, pumps, controls, sensors, switches, and electrical issues
  • Repair articles and technical reference material
Open Troubleshooting →
Manuals and Documentation
Technical Library

Manuals & Documentation

Search our redesigned technical-document libraries for Balboa and Hydro-Quip systems, topside panels, jets, component manuals, wiring information, and exploded diagrams.

  • Balboa system manuals with System P/N and model searching
  • Balboa topside, jet, and miscellaneous technical documents
  • Hydro-Quip manuals plus exploded parts diagrams
Browse Manuals & Documentation →
Water Safety
Health & Safety

Water Safety

Review practical pool, spa, and hot tub safety information covering water condition, sanitation, temperature, drain and suction safety, and health considerations.

  • Cloudy, green, foamy, slimy, or unusual-looking spa water
  • Children, seniors, pregnancy, medication, and public hot tubs
  • Drain, suction, sanitation, temperature, and illness risks
Open Water Safety →

Find Your Part Fast

Already know the type of component you need? Go directly to one of our interactive replacement-part finders.

Popular Guides & Technical References

Go directly to some of our most useful identification, troubleshooting, installation, maintenance, and technical-reference pages.

Troubleshooting

Balboa Topside Panel Error Codes

Visual error-code reference with LCD examples, first checks, detailed troubleshooting, and a printable cheat sheet.

Open Error Code Guide →
Balboa Reference

Balboa Product Color Code Guide

Identify Balboa finish and color abbreviations using the visual color-code and swatch reference.

Open Color Code Guide →
Filter Identification

Spa Filter End Caps & Configurations

Compare common cartridge end-cap styles before confirming dimensions and using the Filter Finder.

Open End Cap Guide →
Installation & Repair

How to Replace a Spa Heater

Seven-step replacement guide covering diagnosis, removal, installation, refill, startup, and dry-fire prevention.

Open Heater Replacement Guide →
Pump Replacement

Bath & Spa Pump Replacement Guide

Learn how to compare amperage, voltage, speeds, frame size, wet end, plumbing, orientation, and physical fit.

Open Pump Replacement Guide →
Maintenance

Pool & Spa Filter Cartridge Cleaning Guide

Practical instructions for routine rinsing, deep cleaning, inspection, and knowing when a cartridge should be replaced.

Open Filter Cleaning Guide →
Part Identification

Find Your Balboa Control System Part Number

Learn which numbers on a Balboa spa pack identify the complete control system and which numbers mean something else.

Open System ID Guide →
Circuit Board Identification

How to Identify Your Spa Circuit Board

Understand board numbers, chipsets, software labels, spa-pack numbers, photos, and other clues used to identify a PCB.

Open Circuit Board Guide →
Balboa Technology

Balboa M7 Heater Technology

Learn how Balboa M7 systems use dual temperature sensors to monitor heater operation and water conditions.

Open M7 Technology Guide →
Technical Glossary

Common Bath, Spa & Pool Pump Terms

Reference common pump terminology used when identifying motors, wet ends, impellers, seals, plumbing, and replacements.

Open Pump Glossary →

Manuals, Technical Documents & Diagrams

Jump directly into one of the technical libraries we have rebuilt.

Still Not Sure Where To Start?

Use Find My Part when you need help identifying a replacement, or contact us with the manufacturer, model number, part number, and a clear photo of the equipment label.